Product Warranty

Should any product cease to function properly or as stated within one year of the purchase date, upon receipt and inspection of the items, a full refund or replacement will be in order. Packrat Video Games, LLC reserves the right to refuse any product return if an item has been mis-treated of damaged. Any questions or concerns should be directed to customer service through the form on that page.

Note: Vectrex plastic game cases are guaranteed to arrive in good shape. After that, they have no warranty, so handle them with care. They are good cases, but the corners can chip if subjected to hard impacts. These are the best cases we could find, but like any plastic case, can be damaged if not cared for!

Packrat will do everything possible to resolve any concerns brought to our attention. Your complete satisfaction is what Packrat strives for, or your money back!